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Appendix 1. Indicators for Use in the Annual Report

Quantitative indicators can provide valuable insights into various aspects of an organisation, including its performance, scope of activities, financial situation, and efficiency.
Qualitative indicators can offer insights that quantitative measures may not fully capture. For example, they can shed light on the values within an organisation, identify areas for improvement, reflect the organisation’s reputation, and indicate its ability to innovate and adapt to changing conditions. They may also reveal the quality of relationships with stakeholders.
Examples of qualitative indicators include: level of engagement, usefulness and relevance of offered networking opportunities, reciprocity (a culture of giving and receiving), diversity and inclusion, and long-term collaborative relationships.
Quantitative indicators can serve as a foundation for assessing organisational performance and provide a basis for qualitative evaluation of goal achievement. For example, quantitative data can reflect national representation, sectoral distribution, scope, and stakeholder engagement.
The effects of NLL’s work can be documented through descriptions of outcomes from network activities. National reports are an important source for qualitative analysis of goal achievement.

Quantitative indicators

Networks:
  1. Number of active networks per thematic area / target area
  2. Number of participating institutions/organisations/countries and the distribution by type of actors
  3. Types of outcomes from network activities (development work, publications, meeting spaces)
  4. Dissemination of network activities within countries (national follow-up and dissemination activities)
  5. Overview of networks, including names and organisational affiliations of participants
Meeting spaces: conferences / seminars / webinars / network meetings:
  1. Number of events with external actors/partners
  2. Number of in-house events
  3. Number of participants in own events and joint events with external partners
  4. Number of presentations/workshops at external events linked to Nordic priority themes
  5. Participant distribution across countries and sectors
Information:
  1. Number of website users sorted by country
  2. Number of downloads and analysis of the most popular content types
  3. URL popularity in search engines
  4. Social media presence and dissemination through social media
  5. Number of articles and news stories by country and Nordic priority theme areas
  6. Number of newsletter subscribers
  7. Strategies to increase engagement and user-friendliness

National reports

National reports highlight relational aspects of an organisation, which are often crucial for long-term success. They provide deeper insight into relationships with host organisations, stakeholders, partners, and target groups, which can significantly impact the organisation’s success. These reports offer a qualitative analysis of goal fulfilment in relation to the organisation’s objectives and Nordic political priorities.
National reports should clearly describe which important and strategic collaborations NLL has engaged in during the reporting year. Lists of partner organisations must be attached to the annual report, and country reports should comment on changes/developments concerning the quantitative indicators set up for reporting on NLL’s activities.
Questions for national reports:
  • Which of the Nordic priority theme areas have been particularly interesting/relevant for your country, and why?
  • Which activities have contributed to the dissemination of results from Nordic development work? To which target groups?
  • Describe the outcomes of the network collaboration in terms of policy and practice development in your country. How do you assess the impact for stakeholders and target groups in your country? For example: raising awareness, increasing knowledge, engaging, influencing opinions, behaviour or decisions, supporting or creating change.
  • Who are the key cooperation partners, and in what roles? How do you assess the level of national stakeholder engagement in NLL’s activities?
  • Information work: What type of information has been requested or attracted the most interest?
Programme document for NLL